responsibilities:
1.this position is responsible f the reception of visits
2. assisting students in their daily use of the center, including reminding calls, class booking, complaint receiving following up.
3. provide a tidy/friendly/english speaking environment to customers.
4. finish the repts as required.
5. other tasks assigned by center management.
requirements:
1. good communication skills ability f solving problems
2. high awareness of responsibility customer-focus
3. college diploma above
4. good comm of spoken written english
5. previous demonstrable service experience
6. willingness to wk a flexible schedule
7. pleasant outgoing personality
8. hotel experience is a plus
9. basic it cashier knowledge is a plus
职位描述:
1.接待来访客人
2.为学生提供和安排各项中心的服务和支持，包括提醒电话，订课，投诉受理和后续跟进
3.为客户提供整洁、友好的英语语言环境
4.按要求完成所需报表
5.其他中心主管交办的任务
职位要求：
1.良好的人际沟通技巧和处理问题和矛盾冲突的能力
2.拥有高度责任感和客户服务意识
3.大专及以上学历
4.熟练的英语听说读写
5.曾有客户服务的相关经验
6.喜欢弹性的工作时间
7.开朗外向
8.有酒店工作经验尤佳
9.可以使用办公软件，有出纳工作经验尤佳
职业规划：
客户服务助理->代理客户服务主管->客户服务主管 |
